Support Pages

These pages provide some basic information about email set-up, FTP (File Transfer Protocol) and scripts like formmail.

Click on any of the navigation buttons to the left for information on that subject.

There are also some hints on connection problems and the reasons why they might occur. It may help to understand a bit more about dial-up connections before you automatically assume 'the server is down'.

If you need help setting up your account
If the information pages on Email and FTP don't help, we can help with your account set-up but please understand that technical support above and beyond our normal terms and conditions is chargeable, depending on how much work it involves us in.

Click here to see our Terms and Conditions of service.